"Cannot Find Server" or "DNS Error" When Logging Into TimeForce

Problem:

When logging into TimeForce you receive one of the following errors:

"Cannot Find Server" or, "DNS Error Internet Explorer"

Solution 1:

Ensure that the Internet address that you are accessing the program from is accurate.

• You should be using
  http://(computername)/qqest/login/login.asp,
  "(computername)" being the network name of the computer that TimeForce is installed on.
  Example: If TimeForce is installed on a computer named "SERVER1," the correct login address would be "http://SERVER1/qqest/login/login.asp.

• If the computer name does not work, try the IP address of the machine that TimeForce is installed on.
  Example: http://129.186.2.1/qqest/login/login.asp.

• If you are using a firewall, you may also have to use a port number as well (port 80 is the default port for IIS).
  Example: http://129.186.2.1:80/qqest/login/login.asp.

Solution 2:

The Windows "Default Website" setting is not enabled.  The steps to fix this problem vary depending on what operating system you are using.

Windows 98 Second Edition

1. From the Windows Start Menu, go to Programs and then Microsoft Personal Web Server.  

2. Click on “Personal Web Manager.”

3. Close the “Tip of the Day.”

4. Click the Start button.

Windows 2000 and NT 4.0

1. From the Windows Start Menu, go into the Control Panel and then Administrative Tools.

2. Double-click on "Internet Service Manager."

3. From the tree directory on the left-hand side of the screen, click on the plus sign next to "COMPNAME (local computer)."
   Note:  "COMPNAME" stands for the network name of your computer.

4. Click on the plus sign next to "Web Sites," and then single-click on "Default Web Site."

5. To start the Default Web Site, ensure that it is highlighted in the tree directory, and then click on the [START ITEM] icon.  This icon is located on the right-hand side of the row of icons that runs across the top of the screen, and looks like a black triangle.  The "Stop" and "Pause" icons are to its right.

6. Once you have enabled the Default Web Site setting you can exit the Internet Service Manager screen.

Windows XP Professional

1. From the Windows Start Menu, go into the Control panel and then Administrative Tools.

2. Double-click on "Internet Information Services."

3. From the tree directory on the left-hand side of the screen, click on the plus sign next to "COMPNAME (local computer)."
   Note:  "COMPNAME" stands for the network name of your computer.

4. Click on the plus sign next to "Web Sites," and then single-click on "Default Web Site."

5. To start the Default Web Site, ensure that it is highlighted in the tree directory, and then click on the [START ITEM] icon.  This icon is located on the right-hand side of the row of icons that runs across the top of the screen, and looks like a black triangle.  The "Stop" and "Pause" icons are to its right.

6. Once you have enabled the Default Web Site setting you can exit the Internet Information Services screen.